SSullivanJewelry is taking a short break
Reviews
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Holly on May 20, 2022
5 out of 5 starsEach Crescent Moon wrap is unique in the wrapping. Look closely and you will see. I bought two and they are lovely, and modest in size. I love them both.
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Holly on May 20, 2022
5 out of 5 starsAs always a quality pendant from Shelley Sullivan. I love this crescent moon pendant, it is just the right size. Each moon wrap is unique and well, since I can't make up my mind, I bought two - Moonstone and Labradorite with different creative wraps in each.
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susanbpoling on Apr 21, 2022
5 out of 5 starsI love my moon with its little moonstone Great necklace to layer with. The pendant was more beautiful than the picture Shelley’s work is so detailed She has lots to choose from if you need a special gift
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Ali on Apr 9, 2022
5 out of 5 starsTo wear a piece of your jewelry is an honor! I am in love with it, as is my daughter who likes to borrow it :) I dont take it off very much and I know thats not advised, but the durability is remarkable. So well made. So beautiful. Thank you!
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lmgopfert29 on Apr 7, 2022
5 out of 5 starsAbsolutely love it!! I’ve been wanting one of these for a long time. And when I got it it exceeded expectations.
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markoforion on Feb 22, 2022
5 out of 5 starsI had been looking for the "perfect" labradorite pendant my entire adult life to this point, and when I saw that this beauty was up for sale, I had to jump immediately. This has become my talisman piece, ripe with a great deal of symbolism important to me and my lifestyle. The craftsmanship is beyond words. The level of detail that has gone into this piece is what you can expect from any of Shelley's pieces. The quality of the labradorite is incredible, with tons of color play. This is an investment piece, for sure, but it is money well spent, as it's a "once in a lifetime" piece of jewelry.
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Rebecca on Feb 13, 2022
5 out of 5 starsI fell in love with this piece on first sight from her Instagram post. It was even better in person! ❤️ I have so many people comment on this pendant. It's a unique stone and a beautiful wrap to accent it! The shipping was quick and wonderfully packed to protect the pendant.
Creatively Inspired Jewelry. Brought to you by the gifts and beauties of the Earth.
Shop members
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Shelley Sullivan
Owner, Creator, Customer Service
Greetings! I am a Lapidarist, metal smith and wire wrapper with 12 years of experience. I hand cut and polish raw stones into designer cabochons, which I then wrap into one of a kind, nature inspired jewelry using copper or sterling silver wire.
Shop policies
Accepted payment methods
Returns & exchanges
Cancellations
Privacy
This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.
Information I Collect
To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of jewelry, for example), if you contact me directly.
Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
* as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
* when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
* if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
* as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest toimprove my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.
Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
* Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
* Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
* Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
* Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 5 years.
Your Rights
If you reside in certain territories, including Canada, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
* Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
* Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
* Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
* Complain. If you reside in Canada and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
How to Contact Me
For purposes Canadian data protection law, I, Shelley Sullivan, am the data controller of your personal information. If you have any questions or concerns, you may contact me at: shelleywaine13 [!at] hotmail.com.
Alternately, you may mail me at:
Shelley Sullivan
133 Dunsmere Drive,
Kitchener, Ontario
N2E 1W5
Canada
More information
Frequently asked questions
Care instructions
To keep your piece looking shiny and new please remove your jewelry before showering or swimming and avoid contact with perfumes and other chemicals.
Store in a dry, cool dark place.
If your piece requires cleaning, a dry polishing cloth will work to clean the metal. Most of my pieces include a small polishing pad.
Will my piece come with a Chain or cord?
All of my pendant listings have the option to purchase a chain or you may purchase the pendant only if you do not need a chain.
I put this pendant in my cart 2 months ago, and the price has changed. Why?
Due to material cost, market prices, availability, etc. my prices can occasionally change at any time, with no notice. They do, however, still reflect the quality and availability of the materials used and are not artificially inflated.
Why do some of your pieces cost so much money?
My pieces are all handcrafted and are priced accordingly. I have evolved in my art form and am now offering a range of pieces that vary greatly in price, from moderate to quite expensive. My pieces are all priced using the same formula, material cost plus labour/time. Some of the more expensive items can take upwards of 20+ hours to complete, and my prices reflect that.
I am very passionate about what I do, and a great deal of time and care goes into each and every one of my pieces. Negative comments or harassment about certain prices will
not be tolerated.
How do you price your pieces?
My pieces are all priced using the same formula, material cost plus labour/time.
Both stone prices and cost of metal vary greatly, and can dramatically affect prices.
Both the design and subsequent skill set required for certain pieces also affect the price, as those designs can take much longer and require more skill to complete.
I DO NOT charge extra if I am taking longer than normal or I run into issues with a piece.
My package says it has arrived but I haven’t received it, what do I do?
On rare occasions, packages are mis-delivered by the post. If your package does not arrive but the tracking says it has, one of the first things you should do is ask your neighbour, on the off chance that the post delivered it to the wrong address.
If this is not the case please contact your delivering postal service and open an investigation ticket. Then contact me and I will do the same on my end. Once the investigation is complete you will either end up with your package or you will be fully refunded. This process can take up to 30 days to complete.
In most cases the package is found and delivered to the correct address. In my 12 years of creating, I have only
ever had one lost package.
Why did my order get cancelled with ‘incorrect address’ as the reason?
If the buyer provides me with an incorrect address (I.e. missing house number, PO Box, apartment number, etc.) and I cannot reach the buyer to correct this issue within 48 hours, The purchase will be refunded and cancelled.
Once the information is corrected the buyer can re-order.
Do you do custom orders/ commissions?
Unfortunately, I have had to stop taking custom orders as they are not conductive to my creativity and mental health.
I will not be doing them in the
future.
Do you sell wholesale?
I am an artist. Everything in my store is created by me, one at a time, and is completely unique. I do not overcharge for my art, and as a result I am unable to offer wholesale prices, as the price listed for my pieces is exactly what they are
worth. This is not negotiable.